[ZRH] ISP Maintenance
Scheduled Maintenance Report for zrh
The maintenance works were completed with success. Our Zurich ISP partners have updated the software in their equipment. The maintenance accomplished an increased network stability. The maintenance activities were not service-affecting for our customers because our network admins had rerouted all traffic through our backup provider's line.
Posted Nov 21, 2019 - 13:49 UTC
CloudSigma would like to inform you that one of our internet service providers, for the Zurich cloud location, is going to perform planned maintenance of their network. The actual works are scheduled to take 4 hours in total. During the maintenance, our provider will be increasing the network stability, by performing software upgrades of the equipment.

In the 4 hours’ time window, the internet connectivity on that line might be stopped for about an hour. This will not affect our customers, as the traffic will be rerouted through one of our backup lines. A brief interruption is expected to occur during the rerouting process.

While it is important such maintenance to be performed to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://zrh.status.cloudsigma.com/.

If you have any questions in regard to this email, please contact our support department via our live chat https://zrh.cloudsigma.com/ui/ and/or email support@cloudsigma.com.
Posted Nov 13, 2019 - 14:49 UTC
This scheduled maintenance affected: Zürich Cloud.