CloudSigma would like to inform you that the issue has been resolved successfully. The VM's display status is now working normally and as expected. During the issue, there was no degraded performance on the running VMs.
We apologize for the inconvenience caused.
Posted Nov 13, 2024 - 06:09 UTC
Update
CloudSigma would like to inform you that we are still investigating the root of the problem.
We apologize for the inconvenience and want to assure you that our team is actively working to resolve the issue as quickly as possible. Thank you for your patience and understanding.
Posted Nov 13, 2024 - 04:20 UTC
Update
CloudSigma would like to inform you that we are still investigating the root of the problem.
We apologize for the inconvenience and want to assure you that our team is actively working to resolve the issue as quickly as possible. Thank you for your patience and understanding.
Posted Nov 13, 2024 - 00:25 UTC
Investigating
CloudSigma would like to inform you that we are currently experiencing an issue with our API, which is impacting some of our compute hosts in the Zurich cloud location. Running machines are unaffected in terms of operation; however, they may display a status of "unavailable." This status may prevent actions such as stopping, starting, or cloning the machines. The issue occurs intermittently, lasting a few minutes at a time.
Our administrators are actively working to resolve this as soon as possible.