All Systems Operational

Zürich Cloud Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
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Sep 8, 2026

Resolved - For the past several hours, the platform has remained stable, with no new signs of instability. We will continue monitoring the network and the state of the devices to ensure everything remains stable.

Please accept our apologies for the issues and any inconvenience caused, and thank you for your patience and understanding during the problems experienced.

If there is anything else we could assist you with, please do not hesitate to reach out to us.

Sep 8, 15:41 UTC
Monitoring - CloudSigma would like to inform you that the network issue affecting the cloud has been addressed. Operations is monitoring the situation to ensure there are no further occurrences.

We apologise for the inconvenience caused.

Sep 8, 07:35 UTC
Investigating - CloudSigma would like to inform you that we are facing a network issue affecting the Zurich cloud. The team is looking into the matter.

We appologies for the inconvenience caused.

Sep 8, 06:45 UTC
Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs), in Zurich successfully performed maintenance of their network infrastructure.

IMPACT:
During this time frame, the traffic was rerouted through one of our other lines. No impact was expected on running virtual machines, hosts, private network accessibility, and/or any other running services.

Sep 8, 08:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 04:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Zurich cloud location, is going to perform a planned maintenance of their network. During the maintenance, our provider will perform a software update to their routers supporting the cloud.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

Sep 2, 01:45 UTC

Sep 7, 2026

Completed - CloudSigma would like to inform you that the emergency maintenance has now been completed.

The emergency maintenance was performed to stabilize the platform following the network incident earlier today and to help prevent similar issues from occurring again.

Sep 7, 19:56 UTC
Update - CloudSigma would like to inform you that the ongoing emergency maintenance of our Network infrastructure in the Zurich cloud has been extended by 30 minutes.

The expected impact remains a brief impact on storage operations and possible short periods of packet loss.

We apologize for the additional time required and appreciate your patience and understanding.

Sep 7, 18:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 17:30 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our Network infrastructure of the Zurich cloud. Earlier today, we experienced an issue where there was an unexpected simultaneous reboot of devices within the cloud network. This resulted in network loss for all storage nodes within the cloud, with some drives showing as unavailable. Network connectivity was also affected.

The emergency maintenance is being performed to stabilize the platform and ensure that this issue does not occur again.

IMPACT:
During the maintenance, there may be a brief impact on storage operations and a short packet loss.

Sep 7, 17:18 UTC
Resolved - Dear Valued Customers,

We would like to inform you that the issues encountered in the Zurich cloud have been resolved.

All services in the cloud infrastructure have been restored to normal operations.

If you encounter any issues with your service, please let us know right away.

A detailed RCA of the incident will be distributed to all affected clients in the next 24 hours.

Please accept our sincere apologies for the inconvenience caused.

Sep 7, 15:39 UTC
Identified - There was an unexpected simultaneous reboot of devices within the cloud network. That resulted in network loss for all storage nodes within the cloud. Most of the virtual drives were returned to an active state, but there are still virtual drives shown in an "unavailable" state. We are working on restoring the storage operations for all virtual drives in the cluster.
Sep 7, 14:31 UTC
Investigating - CloudSigma would like to inform you that we are currently experiencing a network outage in our Zurich cluster.

Connectivity has been restored, and we are working on recovering the rest of the services in the cloud.

Please excuse us for the caused inconvenince.

Sep 7, 14:11 UTC

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

Completed - CloudSigma would like to inform you that the emergency maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Sep 2, 22:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 18:00 UTC
Scheduled - CloudSigma would like to inform you that we need to perform an emergency maintenance of our API server in the Zurich cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.

Sep 2, 14:40 UTC

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs), in Zurich, successfully performed maintenance of their network infrastructure.

IMPACT:
During this time frame, the traffic was rerouted through one of our other lines. There was no impact on running virtual machines, hosts, private network accessibility and/or any other running services.

Aug 27, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 21:00 UTC
Update - CloudSigma would like to inform you that the planned network maintenance by one of our internet service providers for the Zurich cloud location has been rescheduled and will now take place on 26 August 2026.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

Aug 12, 00:35 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Zurich cloud location, is going to perform a planned maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

Aug 11, 16:07 UTC

Aug 26, 2026

Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.

Aug 26, 18:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 18:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Zurich cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.

Aug 19, 04:02 UTC
Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs), in Zurich, successfully performed maintenance of their network infrastructure.

IMPACT:
During this time frame, the traffic was rerouted through one of our other lines. There was no impact on running virtual machines, hosts, private network accessibility and/or any other running services.

Aug 26, 00:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 21:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Zurich cloud location, is going to perform a planned maintenance of their network. During the maintenance, our provider will perform an update to their network management systems supporting the cloud.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

Aug 18, 22:06 UTC

Aug 25, 2026

Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs), in Zurich, successfully performed maintenance of their network infrastructure.

IMPACT:
During this time frame, the traffic was rerouted through one of our other lines. There was no impact on running virtual machines, hosts, private network accessibility and/or any other running services.

Aug 25, 03:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 21:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Zurich cloud location, is going to perform a planned maintenance of their network. During the maintenance, our provider will perform an update to their network management systems supporting the cloud.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

Aug 17, 23:42 UTC