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Zürich Cloud Operational
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Sep 22, 2026

No incidents reported today.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

Completed - CloudSigma would like to inform you that the planned maintenance on the API server in the Zurich cloud location has been completed.

The API is now available again, and the previously announced URL change from https://zrh.cloudsigma.com/ to https://gva.cloudsigma.com/ has been applied.

If you were using https://zrh.cloudsigma.com/ui/5.0/login to access your account:
Please update all of your bookmarks to https://gva.cloudsigma.com/ui/5.0/login, as you should start using the new URL for logging in to the WebApp.

Regarding API Calls, it is possible to use the ZRH endpoint (zrh.cloudsigma.com/api/2.0), but we strongly encourage you to begin updating your automations to use the new one: gva.cloudsigma.com/api/2.0.

If your account was originally from GVA, there is no need to change anything.

There was no impact on already existing/running virtual machines, hosts, network accessibility, or any other running services during the maintenance.

Thank you for your cooperation and patience during the maintenance.

Sep 19, 19:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 11:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform scheduled maintenance on our API server in the Zurich cloud location. The aim of the maintenance is to perform the previously announced URL change from zrh.cloudsigma.com to gva.cloudsigma.com.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface, for about 3 hours. After the maintenance work is complete, the API will respond to calls on its new domain name, and zrh.cloudsigma.com both, until the 22nd of October 2026.

As it was mentioned in our initial announcement about the upcoming domain change, we highly recommend that you update your bookmarks, automations and API calls to use the new domain.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.

Sep 14, 16:31 UTC

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs), in Zurich, successfully performed maintenance of their network infrastructure.

IMPACT:
During this time frame, the traffic was rerouted through one of our other lines. No impact was experienced on running virtual machines, hosts, private network accessibility, and/or any other running services.

Sep 15, 07:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 04:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Zurich cloud location, is going to perform a planned maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

Sep 8, 22:16 UTC

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

Resolved - CloudSigma would like to inform you that our administrators have resolved the issue.

Thank you for your patience and understanding.

Sep 11, 15:24 UTC
Investigating - CloudSigma would like to inform you that we are currently experiencing a minor API issue causing virtual machines to appear as unavailable in the WebApp.

IMPACT:

There is no impact on already existing/running virtual machines or network connectivity. However, affected virtual machines may temporarily be unavailable for management actions, including stopping or editing the machines.

Our Operations team is actively working to resolve the issue and restore normal functionality as soon as possible. We will provide further updates as more information becomes available.

Sep 11, 13:51 UTC

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

Resolved - For the past several hours, the platform has remained stable, with no new signs of instability. We will continue monitoring the network and the state of the devices to ensure everything remains stable.

Please accept our apologies for the issues and any inconvenience caused, and thank you for your patience and understanding during the problems experienced.

If there is anything else we could assist you with, please do not hesitate to reach out to us.

Sep 8, 15:41 UTC
Monitoring - CloudSigma would like to inform you that the network issue affecting the cloud has been addressed. Operations is monitoring the situation to ensure there are no further occurrences.

We apologise for the inconvenience caused.

Sep 8, 07:35 UTC
Investigating - CloudSigma would like to inform you that we are facing a network issue affecting the Zurich cloud. The team is looking into the matter.

We appologies for the inconvenience caused.

Sep 8, 06:45 UTC
Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs), in Zurich successfully performed maintenance of their network infrastructure.

IMPACT:
During this time frame, the traffic was rerouted through one of our other lines. No impact was expected on running virtual machines, hosts, private network accessibility, and/or any other running services.

Sep 8, 08:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 04:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Zurich cloud location, is going to perform a planned maintenance of their network. During the maintenance, our provider will perform a software update to their routers supporting the cloud.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

Sep 2, 01:45 UTC